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Module Ticket: Difference between revisions
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=Introduction= | =Introduction= | ||
This module | This module allows you to manage a Help Desk service. | ||
You can create and follow tickets from the backoffice but also from a light public portal. | You can create and follow tickets from the backoffice but also from a light public portal. | ||
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{{ActivationModuleEn}} | {{ActivationModuleEn}} | ||
== Public interface == | ==Public interface== | ||
There is a public interface available to create an view tickets: <your dolibarr URL>/public/ticket/ | There is a public interface available to create an view tickets: <your dolibarr URL>/public/ticket/ | ||
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=Create a ticket from the backoffice= | =Create a ticket from the backoffice= | ||
# Click "Ticket" to activate the Ticket module | |||
# Click "New Ticket" on the left column | |||
# Fill in the fields | |||
# Click "Create Ticket" | |||
# Done | |||
=Create a ticket from the public interface= | =Create a ticket from the public interface= | ||