227
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Module EMail Collector: Difference between revisions
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→User Stories
m (→User Stories) Tag: 2017 source edit |
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|Send email from Dolibarr (example from the backoffice for a ticket) and don't collect it from the "Email sent" because it may be a double: When the email sent and saved from Dolibarr is also saved into the "Emails sent", we must not re-import it. | |Send email from Dolibarr (example from the backoffice for a ticket) and don't collect it from the "Email sent" because it may be a double: When the email sent and saved from Dolibarr is also saved into the "Emails sent", we must not re-import it. | ||
|OK | |OK | ||
! | |||
|- | |- | ||
|Collect and link email received to ticket already created after we have sent a reply email and the customer responds on email address. | |Collect and link email received to ticket already created after we have sent a reply email and the customer responds on email address. | ||