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Dolibarr Preferred Partner: Difference between revisions
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=What is a Dolibarr Preferred Partner (Provided services)= | |||
= What is a Dolibarr Preferred Partner (Provided services) = | |||
A "'''Dolibarr Preferred Partner'''" is a supplier that provides services around Dolibarr ERP-CRM while offering guarantees to be reliable and competent around product and offered services. | A "'''Dolibarr Preferred Partner'''" is a supplier that provides services around Dolibarr ERP-CRM while offering guarantees to be reliable and competent around product and offered services. | ||
The following is a list of all services a company can provide as a certified [[File:Dolibarr_preferred_partner_int.png|100px]] | The following is a list of all services a company can provide as a certified [[File:Dolibarr_preferred_partner_int.png|100px]] | ||
# Installation / Setup | |||
# User training / Development training | #Installation / Setup | ||
# Help and support | #User training / Development training | ||
# Custom development | #Help and support | ||
# Dolibarr web hosting (SaaS or cloud hosting) | #Custom development | ||
#Dolibarr web hosting (SaaS or cloud hosting) | |||
Partners can offer one or more of these services but not necessarily all of them. Also, a company can offer all of these services without being certified. The label is above all a guarantee of quality for customers but it can also be a way to benefit from some advantages (see below). | Partners can offer one or more of these services but not necessarily all of them. Also, a company can offer all of these services without being certified. The label is above all a guarantee of quality for customers but it can also be a way to benefit from some advantages (see below). | ||
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The list of Preferred Partners is available on the [https://partners.dolibarr.org List of Dolibarr partners and providers] page. | The list of Preferred Partners is available on the [https://partners.dolibarr.org List of Dolibarr partners and providers] page. | ||
[[File: Warning.png]] '''Obtaining the "Dolibarr Preferred Partner" label is absolutely not compulsory to set up a commercial activity around Dolibarr ERP CRM. 99% of companies offering service on Dolibarr do not have this Label. It is just, for a company, an additional criterion to reassure its customers. | [[File: Warning.png]] '''Obtaining the "Dolibarr Preferred Partner" label is absolutely not compulsory to set up a commercial activity around Dolibarr ERP CRM. 99% of companies offering service on Dolibarr do not have this Label. It is just, for a company, an additional criterion to reassure its customers.''' | ||
Since Dolibarr is Open Source software, anybody can provide services or support on Dolibarr, with no need of particular authorizations, as long as the [[Rules to use the brand name "Dolibarr"]] are correctly applied. | Since Dolibarr is Open Source software, anybody can provide services or support on Dolibarr, with no need of particular authorizations, as long as the [[Rules to use the brand name "Dolibarr"]] are correctly applied. | ||
= Eligibility Rules = | =Eligibility Rules= | ||
Eligibility rules for the label are: | Eligibility rules for the label are: | ||
* Being a company registered in your country. | *Being a company registered in your country. | ||
Then you have to enter the criteria for your country: | Then you have to enter the criteria for your country: | ||
== For France, Belgium, Switzerland, Luxembourg (cumulative points) == | ==For France, Belgium, Switzerland, Luxembourg (cumulative points)== | ||
* A) The company must have a website and at least 1 link to the web site https://www.dolibarr.org or https://www.dolibarr.xx (where xx is fr, es, it, de, pt...) must be included on a page (home page is better). | |||
* B) The company must be a member of the Dolibarr foundation (either as a moral member or as an individual member) for more than 1 year. To be a member of the Dolibarr foundation, just follow instructions on page [[Subscribe#Subscribe_for_first_time_to_the_foundation|Subscribe]]. | *A) The company must have a website and at least 1 link to the web site https://www.dolibarr.org or https://www.dolibarr.xx (where xx is fr, es, it, de, pt...) must be included on a page (home page is better). | ||
* C) The company should have | *B) The company must be a member of the Dolibarr foundation (either as a moral member or as an individual member) for more than 1 year. To be a member of the Dolibarr foundation, just follow instructions on page [[Subscribe#Subscribe_for_first_time_to_the_foundation|Subscribe]]. | ||
** submitted/published at least 500 approved lines of code or translations (in the source code, into a module on dolistore.com or onto the wiki.dolibarr.org) | *C) The company should have | ||
** OR have represented Dolibarr in at least one computer room or congress during past year | **submitted/published at least 500 approved lines of code or translations (in the source code, into a module on dolistore.com or onto the wiki.dolibarr.org) | ||
** OR have published two press releases about Dolibarr into past year. | **OR have represented Dolibarr in at least one computer room or congress during past year | ||
**OR have published two press releases about Dolibarr into past year. | |||
This point C is to guarantee that company is active in the project community. | This point C is to guarantee that company is active in the project community. | ||
== For Spain and Latino America == | *D) The company must agree to have in its ranks at least one active contributor ("active" will be define by analyzing github, wiki or forums contributions). | ||
* All rules are defined into page https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | |||
* The company must have a website and at least 1 link to the web site https://www.dolibarr.org or https://www.dolibarr.xx (where xx is fr, es, it, de, pt...) must be included on a page (home page is better). | ==For Spain and Latino America== | ||
*All rules are defined into page https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | |||
*The company must have a website and at least 1 link to the web site https://www.dolibarr.org or https://www.dolibarr.xx (where xx is fr, es, it, de, pt...) must be included on a page (home page is better). | |||
== For Germany, Austria and Switzerland == | |||
*All rules are defined on the page https://www.dolibarr.de/partner-seite | |||
==For other countries (cumulative points)== | |||
*A) The company must have a website and at least 1 link to the web site https://www.dolibarr.org or https://www.dolibarr.xx (where xx is fr, es, it, de, pt...) must be included on a page (home page is better). | |||
*B) The company must be a member of the Dolibarr foundation (either as a moral member or as an individual member) for more than 1 year. To be a member of the Dolibarr Foundation, just follow instructions on page [[Subscribe#Subscribe_for_first_time_to_the_foundation|Subscribe]]. | |||
*C) The company should | |||
**have submitted at least 500 approved lines of code or translations during past year (in the source code, into a module on dolistore.com or onto the wiki.dolibarr.org) | |||
**OR have represented Dolibarr in at least one computer room or congress during past year | |||
**OR have published two press releases about Dolibarr during past year. | |||
This point C is to guarantee that company is active in the project community. | This point C is to guarantee that company is active in the project community. | ||
* D) The company must agree to have in its ranks at least one active contributor ("active" will be define by analyzing github, wiki and/or forums contributions). | |||
*D) The company must agree to have in its ranks at least one active contributor ("active" will be define by analyzing github, wiki and/or forums contributions). | |||
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Conversely, even if the eligibility criteria are met, the Dolibarr association may refuse to grant the label if it is proven that the partner resorts to illegal practices (example: non-compliance with the [https://wiki.dolibarr.org/index.php/Rules_to_use_the_brand_name_%22Dolibarr%22 rules of use of the Dolibarr or DoliStore trademark]) or uses practices frowned upon in the community (example: unsolicited e-mailings). | Conversely, even if the eligibility criteria are met, the Dolibarr association may refuse to grant the label if it is proven that the partner resorts to illegal practices (example: non-compliance with the [https://wiki.dolibarr.org/index.php/Rules_to_use_the_brand_name_%22Dolibarr%22 rules of use of the Dolibarr or DoliStore trademark]) or uses practices frowned upon in the community (example: unsolicited e-mailings). | ||
= Constraints = | =Constraints= | ||
== For all countries == | ==For all countries== | ||
The following constraints must be met: | The following constraints must be met: | ||
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B4) If there are limitations of time or amount that have been added in some offers compared to standard Dolibarr version, the list must appear in the general sales conditions / accommodation. | B4) If there are limitations of time or amount that have been added in some offers compared to standard Dolibarr version, the list must appear in the general sales conditions / accommodation. | ||
== Specific to Spain and Latin America == | ==Specific to Spain and Latin America== | ||
* Other constraints are defined in page: https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | |||
*Other constraints are defined in page: https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | |||
=Process to get certification= | |||
==For France, Belgium, Switzerland, Luxembourg== | |||
*Create a GitHub account (go on https://github.com/). At least one login will be required to fill the request form. | |||
*Subscribe to be a member of the [[Subscribe|Dolibarr foundation]]. | |||
*Once subscription and payment recevied, fill the following request document: [[Media:Dolibarr_preferred_partner_contract.odt]] and send it by email to '''contact@dolibarr.org''' | |||
Once document will be received, we will examine your file (delay between 1 and {{TemplateDelayPreferredPartner}} month). | Once document will be received, we will examine your file (delay between 1 and {{TemplateDelayPreferredPartner}} month). | ||
If approved, the foundation add you as a Dolibarr partner into the [https://partners.dolibarr.org List of Dolibarr partners and providers] and a contract signed by the office of the foundation will be sent, which will serve as a certificate. | If approved, the foundation add you as a Dolibarr partner into the [https://partners.dolibarr.org List of Dolibarr partners and providers] and a contract signed by the office of the foundation will be sent, which will serve as a certificate. | ||
== For Spain and Latino America == | ==For Spain and Latino America== | ||
Complete the [http://www.dolibarr.es/index.php/contacto-dolibarr following form] and provide the following to the company '''2Byte.es''': | Complete the [http://www.dolibarr.es/index.php/contacto-dolibarr following form] and provide the following to the company '''2Byte.es''': | ||
* CIF Fotocopias del de la empresa. | |||
* Fotocopias certificado de alta de la empresa. | *CIF Fotocopias del de la empresa. | ||
* Fotocopias del IAE. | *Fotocopias certificado de alta de la empresa. | ||
*Fotocopias del IAE. | |||
At the end of this, the application is assessed. If approved, a contract will be signed between 2Byte and the company. 2byte will add the company on the [https://partners.dolibarr.org List of Dolibarr partners and providers]. | At the end of this, the application is assessed. If approved, a contract will be signed between 2Byte and the company. 2byte will add the company on the [https://partners.dolibarr.org List of Dolibarr partners and providers]. | ||
== For all other countries == | ==For all other countries== | ||
* Create a GitHub account (go on https://github.com/). At least one login will be required to fill the request form. | |||
* Subscribe to be a member of the [[Subscribe|Dolibarr foundation]]. | *Create a GitHub account (go on https://github.com/). At least one login will be required to fill the request form. | ||
* Fill the following request document: [[Media: | *Subscribe to be a member of the [[Subscribe|Dolibarr foundation]]. | ||
*Fill the following request document: [[Media:Dolibarr_preferred_partner_contract.odt]] and send it by email to '''contact@dolibarr.org''' | |||
Once document will be received, we will examine your file (delay between 1 and {{TemplateDelayPreferredPartner}} month). | Once document will be received, we will examine your file (delay between 1 and {{TemplateDelayPreferredPartner}} month). | ||
If approved, the foundation add you as a Dolibarr partner into the [https://partners.dolibarr.org List of Dolibarr partners and providers] and a contract signed by the office of the foundation will be sent, which will serve as a certificate. | If approved, the foundation add you as a Dolibarr partner into the [https://partners.dolibarr.org List of Dolibarr partners and providers] and a contract signed by the office of the foundation will be sent, which will serve as a certificate. | ||
= Rules of validity = | =Rules of validity= | ||
= Benefits = | *The certification is valid for a period of one year. It is reviewed annually and renewed automatically as long as the conditions are met (Note: The criteria, however, may have hardened in the meantime). | ||
== For all countries == | *The certification is valid for the countries whose language used is a language in which the partner serves. | ||
* The company is promoted by the Dolibarr foundation. For example, the company is highlighted on the [https://partners.dolibarr.org List of Dolibarr partners and providers] (Send an email to contact@dolibarr.org if it is not), but also on other information channels controlled by the Dolibarr foundation. | |||
* The Company may use the logo "DOLIBARR Preferred Partner" on its website (in such a case, the logo must point to https://partners.dolibarr.org/ web site) and all documents: | =Benefits= | ||
==For all countries== | |||
*The company is promoted by the Dolibarr foundation. For example, the company is highlighted on the [https://partners.dolibarr.org List of Dolibarr partners and providers] (Send an email to contact@dolibarr.org if it is not), but also on other information channels controlled by the Dolibarr foundation. | |||
*The Company may use the logo "DOLIBARR Preferred Partner" on its website (in such a case, the logo must point to https://partners.dolibarr.org/ web site) and all documents: | |||
<center> [[File: Dolibarr_preferred_partner_int.png | 160px]] </center> | <center> [[File: Dolibarr_preferred_partner_int.png | 160px]] </center> | ||
or Spanish-speaking countries: | or Spanish-speaking countries: | ||
<center> [[File: Dolibarr_preferred_partner_es.png | 160px]] </center> | <center> [[File: Dolibarr_preferred_partner_es.png | 160px]] </center> | ||
== Specific to Spain and Latino America == | *The company can highlight the term "Dolibarr Preferred Partner" on its website and all its documents. | ||
* Partners benefits also services defined in page: https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | *The company may receive and use all marketing materials provided by the foundation or company 2byte (Spanish speaking countries). For example, business cards, flyers, slide templates or roll-ups available at Git URL: git://github.com/Dolibarr/foundation.git. All of content into this repository is licensed under licence CC-BY-SA. You are free to modify, translate and use them. | ||
*The company is listed on the mailing-list '''dolibarr-preferred-partners@nongnu.org''' ({{TemplateURLMLDev}}) for receiving the following information: | |||
**Miscellaneous information | |||
**Eventually, list of tenders sent by other "Dolibarr Preferred Partners" who can not meet the need of their client (in such case, language of forwarded message may be in any language, not necessarily yours). | |||
*The company can then provide any kind of services on Dolibarr among the one described into first chapter, with price and condition of its choice (note that everybody can do this, even without beeing a Preferred Partner). | |||
==Specific to Spain and Latino America== | |||
*Partners benefits also services defined in page: https://www.dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner | |||