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Setup Other: Difference between revisions
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→Ticket Module
m (precisions concerning MAIN_SERVICES_ARE_ECOMMERCE_200238EC) |
m (→Ticket Module) Tag: 2017 source edit |
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*'''TICKET_AUTO_ASSIGN_CONTRACT_CREATE''' ►Automatically create a contract linked to the ticket ► (>= 10.0) | *'''TICKET_AUTO_ASSIGN_CONTRACT_CREATE''' ►Automatically create a contract linked to the ticket ► (>= 10.0) | ||
*'''TICKET_AUTO_CREATE_FICHINTER_CREATE''' ►Automatically create an intervention linked to the ticket ► (>= 10.0) | *'''TICKET_AUTO_CREATE_FICHINTER_CREATE''' ►Automatically create an intervention linked to the ticket ► (>= 10.0) | ||
*''' | *'''TICKET_AUTO_ASSIGN_USER_CREATE''' '''►''' (>= 21.0) 0=No auto assignement, 1=Auto assign current user if no user was set, 2=Auto assign current user even if another user was set. | ||
*'''TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION''' ►Automatically check "notify thirdparty at creation" ( >=16) | *'''TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION''' ►Automatically check "notify thirdparty at creation" ( >=16) | ||
*'''TICKETS_MESSAGE_FORCE_MAIL''' ► Pre check email sending on ticket message (>=15) | *'''TICKETS_MESSAGE_FORCE_MAIL''' ► Pre check email sending on ticket message (>=15) | ||
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*'''TICKET_ASSIGN_CONTACT_TO_MESSAGE''' '''►''' If known, the external contact is assigned to the message. (>=19) | *'''TICKET_ASSIGN_CONTACT_TO_MESSAGE''' '''►''' If known, the external contact is assigned to the message. (>=19) | ||
*'''TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED''' '''►'''Allow modify ticket classification even if closed. (>=19) | *'''TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED''' '''►'''Allow modify ticket classification even if closed. (>=19) | ||
*'''WORKFLOW_TICKET_CLOSE_INTERVENTION''' ►On ticket close, automatically close an intervention linked to the ticket | |||
=VAT Report= | =VAT Report= | ||