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Setup Other: Difference between revisions
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→Ticket Module
Tag: 2017 source edit |
Tag: 2017 source edit |
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*'''TICKET_ADD_AUTHOR_AS_CONTACT''' '''►''' If set to 1: Automatically adds the author as internal contact. If set to 2: Automatically adds the author as external contact if external user. (>=20) | *'''TICKET_ADD_AUTHOR_AS_CONTACT''' '''►''' If set to 1: Automatically adds the author as internal contact. If set to 2: Automatically adds the author as external contact if external user. (>=20) | ||
*'''TICKET_ASSIGN_CONTACT_TO_MESSAGE''' '''►''' If known, the external contact is assigned to the message. (>=19) | *'''TICKET_ASSIGN_CONTACT_TO_MESSAGE''' '''►''' If known, the external contact is assigned to the message. (>=19) | ||
*'''TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED''' '''►'''Allow modify ticket classification even if closed. (>=19) | |||
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