Module EMail Collector: Difference between revisions

Module EMail Collector (view source)

214 bytes added , 2 years ago

227

edits

@@ Line 87: / Line 87: @@
 |-
 |Collect and link email received to ticket already created after we have sent a reply email and the customer responds on email address.
-|KO
+|OK
-|Problem : The email is not linked to ticket and another ticket is created
+!
+|-
+|Collect and link email received to ticket already created after the customer responds with an email to an email already sent by the customer
+|OK
+!
+|-
+|Collect and link email received to ticket already created after we have sent a reply email to responds our already sent email
+|OK
+!
 |}