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Triggers system: Difference between revisions
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(Added additional information re adding triggers.) Tag: 2017 source edit |
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'''Please note the following before adding additional calls to triggers:''' | |||
The rule is to have only 1 trigger call per business CRUD event, even when several actions are done in the same transaction. | The rule is to have only 1 trigger call per business CRUD event, even when several actions are done in the same transaction. | ||
As an example: When a new ticket is created with an already assigned user, only the TICKET_CREATE trigger is called, not additionally the TICKET_ASSIGNED trigger. It is job of the trigger to intercept also this case to scan if an assignement is done directly during creation and to execute its custom code. | As an example: When a new ticket is created with an already assigned user, only the TICKET_CREATE trigger is called, not additionally the TICKET_ASSIGNED trigger. It is job of the trigger to intercept also this case to scan if an assignement is done directly during creation and to execute its custom code. | ||