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Just send the file generated during step 2 by Email (to '''support@dolicloud.com''' for DoliCloud or '''support@novafirstcloud.com''' for NovaFirstCloud). If file is to large, provide it on a Google Drive or DropBox platform). Add the following message into your email "'''To migrate into my new Cloud instance called xxxxx'''" (replace xxxxx by name/URL of your instance). Our support team will overwrite your documents directory of your new empty Cloud instance with files of your old installation and will answer you once action is done. | Just send the file generated during step 2 by Email (to '''support@dolicloud.com''' for DoliCloud or '''support@novafirstcloud.com''' for NovaFirstCloud). If file is to large, provide it on a Google Drive or DropBox platform). Add the following message into your email "'''To migrate into my new Cloud instance called xxxxx'''" (replace xxxxx by name/URL of your instance). Our support team will overwrite your documents directory of your new empty Cloud instance with files of your old installation and will answer you once action is done. | ||
== If you have technical knowledge in | == If you have technical knowledge in using a FTP software == | ||
You can do this step yourself by following this process to replace files into your documents directory of your DoliCloud instance with files of your old installation: | You can do this step yourself by following this process to replace files into your documents directory of your DoliCloud instance with files of your old installation: | ||