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Setup EMails: Difference between revisions
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→Emails Tracking
Tag: 2017 source edit |
Tag: 2017 source edit |
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= Emails Tracking = | = Emails Tracking = | ||
From version 4.0, all emails sent by Dolibarr contains a header line "Reference" with a tracking information to know from which source element the email were sent. This tracking informations will also be present into the emails answer, but only if the reader sent the answer using the "Answer to" feature of its email reader and not by creating a new email from scratch of course. | From version 4.0, all emails sent by Dolibarr contains a header line "Reference" with a tracking information to know from which source element the email were sent. This tracking informations will also be present into the emails answer, but only if the reader sent the answer using the "Answer to" feature of its email reader and not by creating a new email from scratch of course. | ||
This tracking id can be used by the "Email collector" module that scan your mailbox and can automatically store the answer as en event in your Dolibarr, at the good place (same customer and same quotation for example). | |||