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Troubleshooting: Difference between revisions
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This page will list all the common technical problems you can run into. | This page will list all the common technical problems you can run into. | ||
= Dolibarr ask my login or password each time I click on a new link = | = Dolibarr ask my login or password each time I click on a new link = | ||
| Line 90: | Line 89: | ||
= My problem is not in the list = | = My problem is not in the list = | ||
==Getting debug information== | ==Getting debug information== | ||
Dolibarr has a system to record logs of what it does | Dolibarr has a system to record logs of what it does and which errors occur. If you run into a problem, the first step is to activate the Syslog module, then to redo the steps that leads you to a bug, and then check the log file residing at '''/documents/dolibarr.log''' | ||
Your web server has also error logging feature. See [[Error reporting|Module syslog]]. | |||
==Help and support== | ==Help and support== | ||
If the solution for your problem couldn't be found with tools in this page, please keep in a safe place a maximum of detailed informations (like the dolibarr log, php version, database type and version, dolibarr's version, Apache's log...), and seek help at the following organisms: | If the solution for your problem couldn't be found with tools in this page, please keep in a safe place a maximum of detailed informations (like the dolibarr log, php version, database type and version, dolibarr's version, Apache's log...), and seek help at the following organisms: | ||
http://wiki.dolibarr.org/index.php/Dolibarr_help_and_support | http://wiki.dolibarr.org/index.php/Dolibarr_help_and_support | ||