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Troubleshooting: Difference between revisions
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This page will list all the common technical problems you can run into. | This page will list all the common technical problems you can run into. | ||
If you run into a problem, the first step is to activate the Syslog module, then to redo the steps that leads you to a bug, and then check the log file residing at | If you run into a problem, the first step is to activate the Syslog module, then to redo the steps that leads you to a bug, and then check the log file residing at /documents/dolibarr.log | ||
= I can't approve a proposal/invoice/order/any other module = | = I can't approve a proposal/invoice/order/any other module = | ||
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When you approve a document, Dolibarr will rename the folders and all the documents that belonged to the temporary document into the final one. | When you approve a document, Dolibarr will rename the folders and all the documents that belonged to the temporary document into the final one. | ||
In most cases, the problems | In most cases, the validation problems arise when Dolibarr tries to rename, and can be caused by: | ||
* A wrong permission for the /documents/ folder, so that Dolibarr can't rename the folder. If that's the case, you should have in your syslog something like: | * A wrong permission for the /documents/ folder, so that Dolibarr can't rename the folder. If that's the case, you should have in your syslog something like: | ||