Foundation Administrator Tasks

Goal of this page is to describe different tasks the foundation administrator must work on.


News

Post news

When a new version or module is released, post a news onto dolibarr.org and dolibarr.fr by creating a new article into joomla admin console of portals.


Accountancy

Conciliation

Conciliate at end of month bank account. For this:

  • ...
  • ...

Assistance Dolistore

Read frequently mailbox "DoliStore - Asssitance à traiter"

When there is failed payment

L'acheteur demande le lien pour télécharger car il a payé mais n'a pas le lien:

  • Aller sur l'admin Dolistore - Orders - et regarder l'état de la commande.
    • Si elle est bien à "payment accepted", envoyez le fichier par mail.
    • Si elle n'est pas à "payment accepted":
      • Si le mail de confirmation du paiement a été fourni ou si le compte Paypal que cela a bien été débité, modifier le status à "Payment accepted".
      • Si non, répondre en demander le mail de confirmation du paiement.

When receiving a dispute Paypal email

...


Once processed, EMails found into "DoliStore - Assistance à traiter" must be moved to "Dolistore - Assistance traitées"


Promo Dolistore

Once a month, choose a product with editor allow to make a 50% promotion. Setup dolistore to add promotion and post a news onto facebook - twitter - mailing list foundation.

Assistance Wiki

Adding URL to pages

There is some page to list companies that use Dolibarr or provide support on it (For example all subpages of page List of Dolibarr partners and providers. Visitor can add their record themself, except for their URLs because of antispam system (only white-list URLs are allowed). If a visitor send a mail to ask to add its URL, this is what to do: