Module Reorder Reminder

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Module Reorder Reminder

Module name Reorder Reminder (reorderreminder)
Publisher NitPit3D (https://www.nitpit3d.com)
Status Stable
Version 1.0.0
Module ID 460141
Compatibility Dolibarr 17 to 24 (tested on 17.0.4 and 24.0.3, MySQL/MariaDB and PostgreSQL)
License GNU GPL v3 or later
Languages English, French

Overview

Automatically e-mails your customers when a product they bought reaches the end of its life (consumables, filters, cartridges, yearly servicing...), with an "Order again" button. No e-mail is sent if the customer already bought the product again.

Features

  • Life span and order link per product (product attributes), with a bulk edition page
  • Reminder scheduled for each invoiced product with a life span, TakePOS included; generic POS customer never reminded
  • Life span optionally multiplied by the quantity; reminder sent X days in advance
  • Repurchase detection: no e-mail if the product was bought again; a new purchase replaces the previous reminder
  • One e-mail per customer even with several products; optional follow-up with its own message
  • Sending hours, daily limit, excluded customer tag
  • Reminder canceled if the invoice is canceled, deleted, set back to draft or corrected by a credit note
  • Customisable HTML e-mails in the customer's language, preview and test sending
  • Unsubscribe link and page, RFC 8058 one-click unsubscribe, Dolibarr E-mailing unsubscribe list respected
  • Reminder list with status, click counter, click rate and revenue of repurchases after a reminder; event in the customer's agenda
  • Multi-company aware. No Dolibarr core file is modified.

Requirements

  • Modules Invoices, Products/Services and Scheduled jobs enabled, Dolibarr cron run by the server
  • E-mail sending configured (Home > Setup > E-mails)
  • Public URL of Dolibarr for the unsubscribe link and click tracking (otherwise "Reply STOP by e-mail" mode)

Installation

  1. Download the module archive from DoliStore.
  2. Home > Setup > Modules > Deploy/install external app/module, upload the archive.
  3. Enable "Reorder Reminder" (CRM family). Two product attributes are created: life span and order link.
  4. Set the life span of your products in Billing > Reorder reminders > Tracked products.
  5. Optional: set your global order link (online shop, contact page) in the module setup.
  6. Check that the scheduled job "Send reorder reminders" is enabled.

Support

contact@nitpit3d.com