Foundation Administrator Tasks: Difference between revisions
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Goal of this page is to describe different tasks the foundation administrator must work on. | |||
= News = | = News = | ||
== | == Post news == | ||
When a new version or module is released, post a news onto dolibarr.org and dolibarr.fr by creating a new article into joomla admin console of portals. | |||
= | = Accountancy = | ||
== | == Conciliation == | ||
Conciliate at end of month bank account. For this: | |||
* ... | * ... | ||
* ... | * ... | ||
= Assistance Dolistore = | = Assistance Dolistore = | ||
Read frequently mailbox "DoliStore - Asssitance à traiter" | |||
== | == When there is failed payment == | ||
L'acheteur demande le lien pour télécharger car il a payé mais n'a pas le lien: | L'acheteur demande le lien pour télécharger car il a payé mais n'a pas le lien: | ||
* Aller sur l'admin Dolistore - Orders - et regarder l'état de la commande. | * Aller sur l'admin Dolistore - Orders - et regarder l'état de la commande. | ||
| Line 27: | Line 27: | ||
*** Si non, répondre en demander le mail de confirmation du paiement. | *** Si non, répondre en demander le mail de confirmation du paiement. | ||
== When receiving a dispute Paypal email == | |||
... | |||
Once processed, EMails found into "DoliStore - Assistance à traiter" must be moved to "Dolistore - Assistance traitées" | |||
== | |||
... | = Assistance Wiki = | ||
== Adding URL to pages == | |||
There is some page to list companies that use Dolibarr or provide support on it (For example all subpages of page [[List of Dolibarr partners and providers]]. Visitor can add their record themself, except for their URLs because of antispam system (only white-list URLs are allowed). | |||
If a visitor send a mail to ask to add its URL, this is what to do: | |||
* Go into page http://wiki.dolibarr.org/index.php/MediaWiki:Spam-whitelist | |||
* Edit the page to add URL (using regexp syntax). | |||
* Answer EMail to tell user he can now add its URL into its card. | |||
Revision as of 10:22, 3 October 2012
Goal of this page is to describe different tasks the foundation administrator must work on.
News
Post news
When a new version or module is released, post a news onto dolibarr.org and dolibarr.fr by creating a new article into joomla admin console of portals.
Accountancy
Conciliation
Conciliate at end of month bank account. For this:
- ...
- ...
Assistance Dolistore
Read frequently mailbox "DoliStore - Asssitance à traiter"
When there is failed payment
L'acheteur demande le lien pour télécharger car il a payé mais n'a pas le lien:
- Aller sur l'admin Dolistore - Orders - et regarder l'état de la commande.
- Si elle est bien à "payment accepted", envoyez le fichier par mail.
- Si elle n'est pas à "payment accepted":
- Si le mail de confirmation du paiement a été fourni ou si le compte Paypal que cela a bien été débité, modifier le status à "Payment accepted".
- Si non, répondre en demander le mail de confirmation du paiement.
When receiving a dispute Paypal email
...
Once processed, EMails found into "DoliStore - Assistance à traiter" must be moved to "Dolistore - Assistance traitées"
Assistance Wiki
Adding URL to pages
There is some page to list companies that use Dolibarr or provide support on it (For example all subpages of page List of Dolibarr partners and providers. Visitor can add their record themself, except for their URLs because of antispam system (only white-list URLs are allowed). If a visitor send a mail to ask to add its URL, this is what to do:
- Go into page http://wiki.dolibarr.org/index.php/MediaWiki:Spam-whitelist
- Edit the page to add URL (using regexp syntax).
- Answer EMail to tell user he can now add its URL into its card.