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Module SMS Avancé (multi-opérateurs) - Revision history
2026-10-30T03:00:45Z
Revision history for this page on the wiki
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TADIT: update
2026-07-21T23:24:05Z
<p>update</p>
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TADIT: update
2026-07-21T23:20:08Z
<p>update</p>
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TADIT: update
2026-07-21T23:17:55Z
<p>update</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 23:17, 21 July 2026</td>
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TADIT: SMS Avancé
2026-07-21T23:16:34Z
<p>SMS Avancé</p>
<p><b>New page</b></p><div>{{TemplateDocUser}}<br />
[[Category:Interfaces with third party software]]<br />
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<!-- ============================================================<br />
Dolibarr wiki page — Module SMS Avancé (multi-operator)<br />
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Suggested page title: Module SMS Avance (multi-operator)<br />
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=Description=<br />
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'''SMS Avancé''' turns Dolibarr into a full professional SMS platform: automatic invoice payment reminders, marketing campaigns with A/B testing, event-driven notifications, two-way conversations with your third parties, and built-in STOP/GDPR compliance.<br />
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The module ships with '''12 SMS operator drivers''' (African and international) plus a '''generic HTTP gateway''' to connect any local operator exposing an HTTP API. One active operator is enough to get started.<br />
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=Features=<br />
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==Sending==<br />
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*Manual sending from a third party card, a contact card, or free input<br />
*Scheduled sending (deferred date/time) processed by the Dolibarr scheduler<br />
*Bulk sending to a selection of third parties, a category, or a '''distribution list'''<br />
*SMS campaigns with an approval workflow: draft → explicit validation → send (nothing leaves without validation)<br />
*'''A/B testing''': two message variants tested on samples (10–30%), delivery and click rates compared, then the winning variant sent to the rest of the audience<br />
*Personalization variables in messages (third party name, invoice reference, amount, unsubscribe link…)<br />
*Built-in link shortener with click tracking<br />
*Configurable message length cap (default 1,000 characters)<br />
<br />
==Dolibarr integration==<br />
<br />
*Automatic reminders for unpaid invoices (configurable steps before/after due date)<br />
*Automatic notifications on business events: invoice validation, order shipment, intervention…<br />
*SMS tab on third party, contact, invoice, order, proposal, project, ticket, contract, shipment, intervention, member, user and agenda event cards<br />
*"Recent activity" widget on the home page<br />
*Full history of every SMS attached to the related third party<br />
<br />
==Multi-operator==<br />
<br />
*12 operator drivers included: Nexah (Cameroon), MboaSMS (Cameroon), SMS Partner Africa (Cameroon), Termii (Nigeria), Arkesel (Ghana), Beem Africa (Tanzania), Africa's Talking (Africa), BulkSMS, SMSAla, Unimatrix, Twilio and Vonage/Nexmo (international)<br />
*Configurable '''generic HTTP gateway''' for any other local operator<br />
*Routing by destination prefix, priority order, automatic failover<br />
*Real-time credit balance display (for operators supporting it)<br />
*Operator credentials encrypted in database<br />
<br />
==Inbound and compliance==<br />
<br />
*Inbound SMS received through webhooks, with an inbox and '''conversation threads''' per correspondent<br />
*Automatic detection of STOP / ARRÊT / UNSUBSCRIBE keywords in replies<br />
*'''Signed unsubscribe link''' (<code>__LIEN_STOP__</code> variable), unique per recipient, with a confirmation page<br />
*Central opt-out list, checked before every queueing<br />
*Delivery reports (DLR) through a webhook secured by an automatically generated token<br />
<br />
==Monitoring==<br />
<br />
*'''SMS dashboard''': period KPIs with previous-period comparison, operator balances, daily sent/failed chart, top recipient third parties, sending origins, CSV export<br />
*'''Reminder outcomes''': correlation between reminder SMS and invoice payments received within 7 days<br />
*Full sending journal with filters (period, operator, third party, campaign, status)<br />
*3-level visibility through user rights: my SMS / SMS of my third parties / all SMS<br />
<br />
==Operations==<br />
<br />
*Built-in diagnostic page (schema status, tokens, scheduled jobs)<br />
*Complete user manual embedded in the module<br />
*Automatic migrations on every upgrade — no reactivation or manual step ever required</div>
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