Dolibarr Preferred Partner

This page describe the Dolibarr Preferred Partner program of Dolibarr ERP & CRM software. You will find here terms and condition to be certified, and constraints and benefits. For a list of partners in the world, see page List of Dolibarr partners and providers.

= What is a Dolibarr Preferred Partner (Provided services) = A "Dolibarr Preferred Partner" is a supplier that provides services around Dolibarr ERP-CRM that offers guarantees to be a reliable and competent around product and offered services.

This is list of all services a company can provide as a certified
 * 1) Installation/Setup
 * 2) Formation for user / Formation for programming
 * 3) Help and support
 * 4) Personalized programming.
 * 5) Web hosting of Dolibarr (SaaS or cloud hosting)

Partners can offer one or more of this services but not necessarily all of them. Also, a company can offers all of this services without being certified. The label is above all a guarantee of quality for customers but it can also be a way to benefit some advantages (See later).

Do not confuse "Dolibarr Preferred Partner" with "Dolibarr Communities". Communities are a group of enthusiasts who work (without necessarily references) to the promotion of Dolibarr. If you want to also create a Dolibarr community in your region or country, see Create a Dolibarr local community.

= Eligibility Rules = Eligibility rules for the label are:


 * Being a company registered in your country.

Then you have to enter the criteria for your country:

For France, Belgium, Switzerland, Luxembourg (cumulative points)
This point B is to guarantee that company is still active around project and news.
 * A) The company must be a member of the Dolibarr foundation (either as a moral member or as an individual member). For this, just follow instructions on page Subscribe.
 * B) The company should have
 * submitted at least 500 approved lines of code or translations (in the source code, into a module on dolistore.com or onto the wiki.dolibarr.org)
 * or have represented Dolibarr in at least one computer room or congress during past year
 * or have published two press releases about Dolibarr into past year.
 * C) The company must agree to have in its ranks at least one active developer with the rank Yoda or Jedi or Admiral (In most cases the grade that will be granted for a new applying developer will be Admiral).

For Spain and Latino America

 * All rules are deinfed into page http://dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner

For other countries (cumulative points)
This point B is to guarantee that company is still active around project and news.
 * A) The company must be a member of the Dolibarr foundation (either as a moral member or as an individual member). For this, just follow instructions on page Subscribe.
 * B) The company should
 * have submitted at least 500 approved lines of code or translations (in the source code, into a module on dolistore.com or onto the wiki.dolibarr.org)
 * or have represented Dolibarr in at least one computer room or congress during past year
 * or have published two press releases about Dolibarr into past year.
 * C) The company must agree to have in its ranks at least one active developer with the rank Yoda or Jedi or Admiral (In most cases the grade that will be granted for a new applying developer will be Admiral).

These rules are subject to change by strengthening over time. The board members of the Dolibarr foundation may decide to grant the label even if the last criteria is not completely filled, checking that the partner has otherwise proved his involvement and contribution in the project. This case, however, requires an unanimous vote (no votes against) from the board members after request by a member of the Dolibarr foundation.

= Constraints =

For all countries
The following constraints must be met:
 * The company must redirect clients that it can't provide to another Dolibarr Preferred Partner (list available here: List of Dolibarr partners and providers). Information can be posted on mailing list dolibarr-preferred-partners@nongnu.org where all Dolibarr Preferred Partners are subscribers.

If the company provides hosting service Dolibarr (SaaS), it must agree to the following:
 * Time display of a page <2 seconds (measurement made at the Firebug plugin for Firefox)
 * The host must provide updates of Dolibarr to all of its customers (except if customer request this opposite) of a stable version that is not older than 12 months.
 * All features included with the standard version of Dolibarr must be enabled. The company is free to add additional modules.
 * If there are limitations of time or amount that have been added in some offers, the list must appear in the general sales conditions / accommodation.

Specific to Spain and Latino america

 * Other constraints are defined in page: http://dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner

= Process to get certification =

For France, Belgium, Switzerland, Luxembourg
Once document will be received, we will examine your file (delay between 1 and month).
 * Create a GitHub account (go on https://github.com/). At least one login will be required to fill the request form.
 * Subscribe to be a member of the Dolibarr foundation.
 * Once subscription and payment recevied, fill the following request document: [[Media:Dolibarr preferred partner contract.odt]] and send it by email to contact@dolibarr.org

If approved, the foundation add you as a Dolibarr partner into the List of Dolibarr partners and providers and a contract signed by the office of the foundation will be sent, which will serve as a certificate.

For Spain and Latino America
Complete the following form and provide the following to the company 2Byte.es: At the end of this, the application is assessed. If approved, a contract will be signed between 2Byte and the company. 2byte will add the company on the List of Dolibarr partners and providers.
 * CIF Fotocopias del de la empresa.
 * Fotocopias certificado de alta de la empresa.
 * Fotocopias del IAE.

For all other countries
Once document will be received, we will examine your file (delay between 1 and month).
 * Create a GitHub account (go on https://github.com/). At least one login will be required to fill the request form.
 * Subscribe to be a member of the Dolibarr foundation.
 * Fill the following request document: [[Media:Dolibarr preferred partner contract.odt]] and send it by email to contact@dolibarr.org

If approved, the foundation add you as a Dolibarr partner into the List of Dolibarr partners and providers and a contract signed by the office of the foundation will be sent, which will serve as a certificate.

= Rules of validity =
 * The certification is valid for a period of one year. It is reviewed annually and renewed if the conditions are still met (Note: The criteria, however, may have hardened in the meantime).
 * The certification is valid for the countries whose language used is a language in which the partner serves.

= Benefits =

For all countries
or Spanish-speaking countries:
 * The company is promoted by the Dolibarr foundation. For example, the company is highlighted on the List of Dolibarr partners and providers (Send an email to contact@dolibarr.org if it is not), but also on other information channels controlled by the Dolibarr foundation.
 * The Company may use the logo "DOLIBARR Preferred Partner" on its website and all documents:
 * The company can highlight the term "Dolibarr Preferred Partner" on its website and all its documents.
 * The company may receive and use all marketing materials provided by the foundation or company 2byte (Spanish speaking countries). For example, business cards, flyers, slide templates or roll-ups available at Git URL: git://github.com/Dolibarr/foundation.git. All of content into this repository is licensed under licence CC-BY-SA. You are free to modify, translate and use them.
 * The company is listed on the mailing-list dolibarr-preferred-partners@nongnu.org for receiving the following information:
 * Miscellaneous information
 * Eventually, list of tenders sent by other "Dolibarr Preferred Partners" who can not meet the need of their client (in such case, language of forwarded message may be in any language, not necessarily yours).
 * The company can then provide any kind of services on Dolibarr among the one described into first chapter, with price and condition of its choice.

Specific to Spain and Latino America

 * Partners benefits also services defined in page: http://dolibarr.es/index.php/dolibarr-partners/quiero-ser-partner